Service overview
The Expert Backup Your Team Needs.
Already have an internal IT person or small team? We work alongside them, filling the gaps, sharing expertise, and scaling support when the workload spikes. No politics, no territory. Just results.
How we help
Your IT Team, Supercharged.
Your internal IT person knows your business inside out. We bring the depth of a full IT department, senior expertise, specialised skills, and the capacity to handle what they can't. Together, you get more done.
“Your IT person stays in charge. We're the extra hands and senior expertise behind them.”
Key features
Built Around Your Team. Not Instead Of Them.
We don't do vague promises. Here's exactly how we support your internal IT team.
Extend Your Internal IT Team
Extra hands for the day-to-day, so your IT person can focus on the work that matters most to your business.
Access to Senior IT Expertise
Senior specialists in security, networks, cloud and infrastructure, available when a problem or project needs more depth.
Scalable & Flexible Engagement
Scale our support up for big projects or busy periods and back down again, without hiring more staff.
Ongoing Skills & Knowledge Sharing
We work with your team, not around them, sharing what we do so their skills and confidence grow.
Strategic Planning & Advisory
Help planning upgrades, budgets and long-term IT direction, with an outside view your team can rely on.
After-Hours & Overflow Support
Cover for nights, weekends, holidays and sick days, so your business is never left without IT support.
FAQs
Common questions
Will you replace our IT person?
No. Co-managed IT is designed to support your internal IT person or team, not replace them. They stay in charge and we fill the gaps.
How do we decide who does what?
We agree on responsibilities up front, so everyone knows who handles what. That can change as your needs change.
Can we use you just for projects?
Yes. Some businesses use us for ongoing support, others for specific projects like a migration, security review or office move.
Do you use the same tools as our team?
Where it makes sense, we share tools and documentation with your team, so everyone works from the same information.
How much does co-managed IT cost?
It depends on how much support your team needs and how often. After a free chat we give you a clear figure with no surprises.