Microsoft 365 Support for Small Business
Set Up Properly. Kept Secure. Backed Up.
Microsoft 365 runs email, files, Teams and more for most small businesses, and it works best when someone looks after it. We set up, secure and support Microsoft 365 for small businesses across Australia. That includes accounts, licences, security settings and backups. Your team gets tools that just work, you get a monthly cost you understand, and you get one team to call when something goes wrong.
The bottom line
Microsoft 365, set up properly and looked after for you. Secure sign-ins, separate backups, and a team that answers the phone.
What we help with
What we help with
Setup and migration
New to Microsoft 365, or moving from another system? We plan the move in stages, put backups in place first, and do most of the work outside business hours. Your team knows what's changing and when.
Licensing that fits
The right licence for each person, not the most expensive one. We review licences regularly and remove the ones you aren't using, so you only pay for what you need.
Email, files and Teams
Business email on your own domain, shared files that are easy to find, and Teams for chat and video calls. Set up so people can work from the office, home or on site.
Security settings
Multi-factor sign-in, sensible access permissions, email filtering and device protection, all switched on and kept up to date. Not an afterthought.
Separate backup
Microsoft keeps its service running, but it doesn't fully protect you from deleted files, ransomware or someone removing data by mistake. We add a separate backup and test restores, so you can get back what you need.
Everyday help
Locked out? Can't find a file? New starter on Monday? Your team calls people who already know your setup. Most issues are fixed remotely.
Why a local team
Why get a local team to look after Microsoft 365
One number to call
No bouncing between Microsoft, your phone provider and your web host.
Plain English
We explain what we're changing and why.
Security as standard
Built into every setup, not sold separately.
Clear monthly costs
Fixed monthly fee after a free review.
Support that scales
From a team of two to a team of 100.
Google Workspace
Already using Google Workspace?
We support Google Workspace the same way: setup, licensing, security and support. Not sure which is right for your business? We'll give you an honest recommendation, with the cost and the trade-offs in plain English.
How it works
How it works
1. Free review
We look at how you use Microsoft 365 now, or what you need if you're starting out.
2. Plan and quote
A clear plan with a fixed monthly figure.
3. Set up or tidy up
We make the changes in stages, with minimal disruption.
4. Ongoing support
Monitoring, reviews, and a help desk for your team.
“Reliable, professional, and genuinely easy to deal with.”
Andrew Damme, Owner, Batkin & Damme Smash Repairs
FAQs
Questions
Is Microsoft 365 already backed up?
Microsoft keeps its services running, but it doesn't fully protect you from deleted files, ransomware or a staff member removing data. We add a separate backup so you can restore what you need.
Can you move us from another email system?
Yes. We plan the move in stages and do most of it outside business hours, so there are no surprises on Monday morning.
Which Microsoft 365 licence do we need?
It depends on how your team works. We look at what each person actually uses and recommend a fit, and we review it regularly so you aren't paying for what you don't use.
Do you only support Microsoft 365 for Wagga Wagga businesses?
No. We're based in Wagga Wagga and support businesses Australia-wide, mostly remotely.
How much does Microsoft 365 support cost?
It depends on the number of users and the services you need. After a free review we give you a clear, fixed monthly figure.
Is Microsoft 365 secure enough for our business?
Yes, when it's set up properly. We turn on multi-factor sign-in, set sensible access permissions and add separate backups, so your data is protected even if a device is lost or an account is compromised.
Related
Related
Make Microsoft 365 Work Harder for You.
Tell us how your team uses it today. We'll look at your setup for free and tell you plainly what we'd tidy up.